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Shipping policy

Auryve Shipping & Delivery Policy

We want your Auryve order to arrive safely and on time. Please review our shipping information below to understand our processing timelines, transit expectations, and delivery procedures.

Order Processing & Dispatch

All acquisitions are meticulously prepared, inspected, and processed within 1 to 2 business days following payment confirmation.

  • Orders placed during the weekend or on observed U.S. public holidays will be prioritized for processing on the subsequent business day.

  • Upon dispatch from our facility, you will receive a formal confirmation email containing your tracking itinerary.

Anticipated Transit Times

Once your parcel has been handed over to our shipping partners, please anticipate the following delivery window:

  • United States: 4 to 7 business days

Please note: These timeframes are estimations. While we strive for absolute punctuality, Auryve cannot be held liable for unforeseen delays stemming from third-party logistics, peak seasonal volume, or customs clearance holds.

Shipping Rates

Standard domestic shipping is a flat rate of $4.95 on all standard orders. Any free shipping — including promotional offers and Auryve Rewards member delivery — is applied automatically and shown during checkout.

Tracking Your Order

A tracking email is issued once your parcel departs.

  • Please allow 2 to 4 business days for the carrier's network to update and reflect your package's active status.
  • If you have not received a tracking number within 5 business days of placing your order, please contact us at info@auryve.com.

International Customs & Duties

For our international customers, parcels may be subject to local customs duties, import taxes, or cross-border fees. These charges are set entirely by your local government, are the sole responsibility of the recipient, and are not included in your checkout total. Auryve has no control over these charges and cannot predict their amount.

Lost or Stolen Parcels

Auryve cannot assume liability for parcels marked as lost or stolen after the carrier logs a confirmed delivery to your address.

  • If your tracking shows a completed delivery you have not received, please first open an inquiry with your local postal carrier.
  • If the issue remains unresolved, contact us at info@auryve.com and our team will help however we can.

Address Accuracy

Please double-check your shipping address at checkout. Auryve cannot be held responsible for parcels sent to an incorrect or undeliverable address provided by the customer.

  • If you spot a typo immediately after placing your order, contact us as soon as possible at info@auryve.com.
  • Address changes are limited and can only be made before the order is dispatched.

Customer Support

If you need help tracking a package or have questions about shipping, our team is here.

  • Email: info@auryve.com (Responses guaranteed within 24 business hours)
  • Phone: +1 XXX-XXX-XXXX
  • Romana Holdings LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, US