Below you will find the average delivery times for our orders and an overview of how the entire process works from the moment you place your order to delivery.

Order Processing Time

After placing an order, we require 1–3 working days to process it. During working days, orders are typically processed within 1 working day. If you place an order on a Friday evening, Saturday or Sunday, processing may take slightly longer and will begin on the next working day. Once your order has been processed, the parcel will be handed over to our logistics partners.

Delivery Time

Once dispatched, delivery typically takes approximately: 8–12 working days (on average).

Actual delivery times may vary depending on your location, local postal services and external factors (e.g. customs clearance, seasonal demand, etc.).

How to Place an Order

We aim to make the ordering process as simple and smooth as possible:

1. Go to the product page you like and add it to your basket.
2. Make sure you have selected the correct size or variant.
3. Click "Checkout" to proceed.
4. On the Information / Shipping page, enter your correct delivery address and contact details.
5. Check that all details are correct and proceed to the Shipping and Payment steps.
6. Once your order is complete, you will receive a confirmation email.

If you notice an error in your address or details, please contact us as soon as possible at: 📧 info@auryve.com

Payment Methods

On auryve.com, all payment methods are protected by SSL encryption, ensuring a secure payment environment.

We currently accept:

• Credit and debit cards (AMEX, Mastercard, Maestro, Visa)
• Apple Pay
• Google Pay

After selecting your preferred payment method, click "Complete order" and follow the instructions on the payment page.

If you experience any issues during payment or checkout, please write to us at: 📧 info@auryve.com — we will be happy to help.

Shipping Costs

We are pleased to offer: Free shipping on all orders.

No minimum order value is required to qualify for free shipping.

Dispatching Your Order

Found a product you love? We understand you want to receive it as soon as possible!

That is why we:

• process your order as quickly as possible and work with our logistics partners to ensure efficient dispatch.

To keep our prices fair and accessible, we consolidate shipments and dispatch them in bulk from partner warehouses. This approach helps us to:

• optimise shipping,
• reduce unnecessary emissions,
• and support more sustainable logistics.

Thank you for your understanding and for supporting responsible shopping.

Delays and Important Notices

As with many online retailers, delays may occasionally occur due to:

• high order volumes,
• customs or local postal processing,
• public holidays or other external factors beyond our control.

Please bear this in mind when placing your order. We will always do our utmost to ensure your parcel is dispatched as soon as possible.

If you require priority support or have any questions regarding delivery, please do not hesitate to contact us at: 📧 info@auryve.com